Quality Assurance Unit

Overview of the unit

The Quality Assurance and Performance Evaluation Unit at the Faculty of Commerce and Business Administration seeks to promote and embed a culture of quality across the entire faculty, including all its units, such as agencies, academic departments, academic and professional programs, and other administrative and operational units

The Quality Assurance and Performance Evaluation Unit at the Faculty of Commerce and Business Administration aims to spread and instill a culture of quality across the entire faculty, encompassing all its units, including agencies, academic departments, academic and professional programs, and administrative and operational units. This requires an objective and regular self-evaluation of all these units to reinforce strengths and address weaknesses (if any), aiming for continuous improvement.

Therefore, the Quality Assurance and Performance Evaluation Unit at the faculty will work to raise awareness among all members of the academic, administrative, and student community within the faculty. This will help create a shared understanding of the concept of quality and performance evaluation among all faculty affiliates, ensuring the delivery of outstanding educational products that contribute to serving the country and addressing the challenges arising from the rapid evolution in the business environment. This will guarantee the quality of educational outputs, including graduates and scientific and professional research, in line with national, regional, and international standards, earning the trust of employers and society as a whole.

The Quality Assurance and Performance Evaluation Unit at the faculty will ensure continuous support for all faculty units, helping them to consistently and accurately apply quality assurance and performance evaluation standards in all academic and professional fields and programs, according to the standards set by the National Authority for Quality Assurance and Accreditation of Education. This will align with the faculty’s vision and mission, enabling the accreditation of all its educational programs, as well as its recognition as an educational institution both locally, regionally, and internationally.

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Vision and Mission

Vision of the Unit

The Quality Assurance Unit aspires to excel in the implementation of quality assurance systems and to continuously enhance and improve institutional, educational, and research performance.

Mission of the unit

The Quality Assurance Unit aims to promote a culture of quality and evaluate the academic and institutional performance of the faculty's units, applying local, regional, and global academic standards. This is to ensure the quality of educational and research processes, secure accreditation for academic and professional programs within the faculty, and strengthen community partnerships.

Board of Directors of the Unit

The organizational structure of the unit consists of:

  • Dean of the Faculty and Chair of the Board
  • Director of the Unit: Prof. Dr. Amira Mohamed Amara
  • Deputy Director of the Unit: Dr. Nada Mohamed Hafez
  • Vice Dean for Education and Student Affairs
  • Vice Dean for Community Service and Environmental Development
  • Vice Dean for Postgraduate Studies and Research
  • Representatives from the Academic Departments
  • Faculty Secretary
  • Representative from the External Community
  • Student Union Secretary of the Faculty
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Committees of the Unit

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  • Committee of Academic Department Coordinators
  • Technical Support Committee
  • Performance Measurement and Evaluation Committee
  • Training Committee
  • Publishing and Media Committee
  • Standards Coordinators Committee
  • Internal Review and Monitoring Committee
  • Information and Statistics Committee

Tasks of the Unit

  • Develop the strategic plan for the college and formulate its vision and mission.
  • Establish and implement mechanisms to monitor the college's activities in various fields.
  • Prepare the annual report for the college and develop performance improvement plans.
  • Conduct periodic reviews of the college's strategic plan, vision, mission, and various activities.
  • Establish and implement a performance evaluation system at the college level.
  • Utilize evaluation results to propose plans for improving performance at the college level.
  • Promote a culture and concepts of quality among faculty members, their assistants, administrative staff, and students at the college.
  • Assess the training needs for enhancing the capabilities of faculty members, their assistants, and administrative staff at the college, as well as the field training needs of students, and develop appropriate training plans.
  • Follow up on the preparation of documents related to quality program files in accordance with the requirements of the National Authority for Quality Assurance and Accreditation of Education.
  • Provide technical support in the field of quality assurance at the college level.
  • Collect and analyze necessary indicators and create statistics on the performance of the college's programs and activities, utilizing them to develop improvement plans.
  • Assist and monitor academic departments in planning and implementing academic activities, including setting academic standards, describing and reporting related programs and courses, and ensuring that learning outcomes align with the college's mission and strategic goals.
  • Prepare periodic and annual reports on the activities, events, and achievements of the Quality Assurance Unit.

Tasks of the Technical Committees within the Quality Assurance Unit

First: Tasks of the Internal Review and Monitoring Committee:

  1. Review the program and course descriptions prepared by the academic departments.
  2. Review the course reports prepared by faculty members in the program.
  3. Review the compliance of quality and accreditation standard files.
  4. Review reports on the implementation of improvement plans developed based on self-study and evaluation activities.
  5. Conduct periodic reviews to assess the college's compliance with resource and material and human facilities standards.
  6. Provide recommendations for ensuring performance quality and continuous development based on studies from other committees.

Second: Tasks of the Technical Support Committee:

  1. Provide technical support and continuous internal review in the accreditation application process.
  2. Support the quality assurance and institutional and academic accreditation processes.
  3. Provide technical advice on establishing and implementing performance evaluation and quality assurance systems.
  4. Monitor internal quality assurance mechanisms.
  5. Oversee the implementation of quality projects in various programs within the college and provide necessary technical support.
  6. Follow up on updating quality systems in light of changes and various releases from the National Authority for Quality Assurance and Accreditation of Education.

Third: Tasks of the Publishing and Media Committee:

  1. Promote the vision, mission, and strategic goals of the college both within and outside the university.
  2. Prepare a documented media plan to disseminate the culture of quality among faculty members, their assistants, administrative staff, and students.
  3. Highlight the importance and role of the Quality Assurance Unit on the college and university websites, while working on producing media materials (brochures, posters, printouts, etc.) that help promote quality culture and concepts.
  4. Collaborate with other specialized committees in media awareness efforts through seminars and workshops at all functional levels within the college.
  5. Publicize all activities undertaken by the unit, including field training programs and community involvement.
  6. Collect data and information related to quality assurance, accreditation, and total quality management, and communicate with the National Authority for Quality Assurance and Accreditation of Education to stay updated on new developments and obtain models and guides issued by the authority.
  7. Contact and coordinate with corresponding centers in other colleges to establish a mechanism for cooperation, integration, and coordination among them.
Tasks of the Technical Committees within the Unit
جامعة حلوان

Helwan University strives to be a leading educational and research institution in technology and the arts, and excels in education and sciences according to international quality standards

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